By using this website, you are agreeing to the terms and conditions set forth in this Policy. For other terms and conditions that govern your use of this site, please review our Terms & Conditions.
This policy applies to and is intended for the use of persons residing in Australia, and for the delivery of products and services within Australia.
Information Collected on Our Website
We collect information from you online when you purchase merchandise through our RIEDEL Outlet Australia in order to ensure a quality online shopping experience. When you purchase merchandise through our website, we will ask you to provide certain personally identifiable information such as your name, billing address, e-mail address, telephone number(s), credit card number and shipping information (name and address for shipping if it differs from your billing address).
RIEDEL collects and uses personally identifiable information in a limited number of ways. We use the information we collect to complete transactions, to track and verify orders, to send you information about promotional or special offers (if you have so requested), and to respond to your inquiries.
We may also ask you for information when you report a problem with our site. If you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
We collect the following types of personally identifiable information through our website:
Uses Made of the Information
We use information held about you in the following ways:
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you, and we or they may contact you about these by email.
Using the Data You Provide to Fulfil and Process Your Order
In order to fulfil the contract, we forward your data to the shipping company commissioned to perform delivery where this is necessary in order to deliver the ordered goods.
In order to process payments, we forward the requisite payment data to the bank commissioned to process the payment and where applicable to payment services providers which we have commissioned/and or to the payment service selected by you during the ordering process.
Please note that the transmission of data over the Internet (e.g. during e-mail communication) may have security vulnerabilities. It is not possible to completely protect data from being accessed by third parties.
Information Shared with Third Parties
We do not share your personally identifiable information with other third parties, with certain exceptions. We share your information with certain third parties, such as processors of credit card transactions, who help us perform the functions just described. We also may share information when we are legally required to do so, such as in the case of an investigation, legal process, or other legal proceeding. We also may share information to protect against misuse or unauthorised use of our website. In addition, we may share information to limit our legal liability and to protect our rights or property, our website, or the rights or property of our customers or members of the public.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Our Use of IP Addresses and Cookies
We may collect information about your computer, including your IP address, operating system and browser type, for system administration and to report “aggregate information” to our advertisers. “Aggregate Information” is statistical data about our users' browsing actions and patterns that we collect, from which individual customer identities have been removed.
For the same reason, we may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
Where We Store Your Personal Data
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using secure socket layer (SSL) technology. The encryption process converts the characters that you enter into code that is then securely transmitted over the Internet. When you place an order, a small padlock will appear at the bottom of your browser indicating that any information provided cannot be viewed by a third party.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Compliance with the Children's Online Privacy Protection Act
RIEDEL does not knowingly collect, either actively or passively, any information, including personally identifiable information from children under the age of 13. If you are under the age of 13, please do not provide personally identifiable information of any kind whatsoever.
If it is brought to our attention that a user is underage, we will immediately remove all personally identifiable information from our records in compliance with the Children’s Online Privacy Protection Act.
Making Changes to Your Personal Information
You can access and edit any of the personally identifiable information that you have provided by entering your email address and password and using the “Update Account” feature in the “My Account” section.
Our Policy on Contacting You
If you are an existing customer, we will only contact you by electronic means with information about goods and services similar to those which were the subject of a previous sale to you or where you have consented.
If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the order form). In addition, you can opt-out of receiving such communications from us at any time by following instructions provided at the bottom of the e-mail communication or by emailing us at email@example.com.
EXTENDED DATA PROTECTION INFORMATION FOR GOOGLE ANALYTICS
PRIVACY STATEMENT ON THE USE OF FACEBOOK PLUGINS
This site uses plugins provided by the Facebook social network operated by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The Facebook plugins are identifiable by the Facebook logo or the “Like button” on our website. An overview of the Facebook plugs is available here: http://developers.facebook.com/docs/pluginsIf you visit our website pages, the plugin will be used to create a direct link between your browser and the Facebook server. This results in Facebook receiving the information that you have visited our website via your IP address. If you click on the “Like button” while you are logged into your Facebook account, you can link the contents of our website to your Facebook profile. Facebook can thus assign the visit to our website to your user account. Please note that, as provider of the website, we do not receive any information about the content of the transmitted data or their use by Facebook. Further information on this is available in Facebook’s privacy statement at https://www.facebook.com/policy.php.If you do not want Facebook to be able to assign the visit to our website to your Facebook user account, please log out of your Facebook user account.
PRIVACY STATEMENT FOR THE USE OF INSTAGRAM
Our website incorporates functions of the Instagram service. These functions are offered through Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our website with your Instagram profile by clicking on the Instagram button. Instagram can thus assign the visit to our website to your user account. Please note that, as provider of the website, we do not receive any information about the content of the transmitted data or their use by Instagram.Further information on this can be found in Instagram’s privacy statement: http://instagram.com/about/legal/privacy.
PRIVACY STATEMENT FOR THE USE OF PINTEREST